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When looking for the right ice maker, you may have some questions. Here, we have consolidated a list of the most common questions. You'll find the answers to our most asked questions about ice machines, as well as answers to some questions you may not have thought of.
We've broken down these ice maker questions into four sections to help you find the answers. Please note that the broken down answers are just a general starting guide. If these actions do not solve your problem, then expert services are likely to be needed.
General FAQ
Installation FAQ
Fault FAQ
Maintenance FAQ
Want to buy an ice machine but don't know how to start? These questions and answers below may be helpful to you.
It is very important to choose the right ice maker for you. If you're not sure what size ice maker you need, check out our blog post, Different Types of Ice Maker, which describes the different types of ice makers you're sure to find. If you have any questions, you can also contact us at [email protected], or call us at +393778585366 for more information.
Please check our product website at leevot.com for ice maker specifications, which vary by model. These ice production volumes are based on the maximum ice production under ideal conditions. The water temperature and ambient temperature will both affect this value and have a negative impact on it.
Most ice machines are dedicated ice types and are designed to produce only one type of ice. And depending on the model, ice can be classified as half cube, full cube, large cube, gourmet, half moon, etc. For more types check out the blog: 16 types of ice and uses. our brand of ice machines mainly produce cubic ice.
When buying an ice machine, we need to consider these things.
1. What you are using the ice for - Ice can be used for cooling beverages, storing or displaying food, medical purposes, etc. Consider what your ice will be used for, this will determine the type and shape of ice that is best for you.Ice production capacity is the maximum amount of ice an ice machine can produce under ideal conditions, which is usually measured on a 24-hour basis. Ice storage capacity, on the other hand, is the maximum amount of ice that an ice storage bin can store for future use.
Gravity drains are simple and effective, with no moving parts to break down. This makes gravity drains the most popular type of drain to install on ice machines and ice storage bins. Pump-out drains can be used when the chosen installation location does not have a suitable floor drain point. Like any appliance, pump-out drains are expensive to run and will eventually fail. Machines with pump-out drains can also be more expensive to purchase.
We believe in keeping things simple and reliable. Therefore, unless you need a pump-out drain for a specific purpose, we recommend a gravity drain for ease of use, cost and reliability.
No. The ice machine's refrigeration technology is used to cool the water and freeze it into ice, which then falls into a non-refrigerated storage container, called a freezer, for future use.
Yes and no. While you can't directly change the design features of an ice machine to force it to produce more ice, there are other ways to increase the ice production of an ice machine. For example, cooling the water - cooling the water before it enters the ice maker - will greatly improve the ice making capacity and increase production.
Depending on the quality of the ice machine purchased and how often it is used, a commercial ice machine should have a life expectancy of between 10 and 15 years. If the machine has a major breakdown, the life expectancy will also be shortened.
We do not recommend it. This is because the ice produced by the first use of the ice maker is usually flavored. After installing or cleaning the ice machine, you should discard the first batch of ice to ensure that it is free of dust or chemical residue.
If you want to install your own ice machine, there are a few questions you need to know. To avoid common mistakes during installation, we've given the answers here.
Yes, but we prefer to recommend that you use a professional. The installation process is as follows:
1. Remove all packing materials, including wooden boxes, cartons and protective packing materials such as plastic foam.Remember to always follow the manufacturer's installation instructions, as installation requirements may vary from one ice maker to another.
Yes. Commercial ice machines need to be installed level to avoid malfunction. Many ice machines are equipped with adjustable feet that allow you to compensate for uneven floors.
Your ice maker will function without the legs, but only if the ice maker must be level.
Space requirements vary from model to model of ice maker and are roughly around 20 feet. Make sure that there is always an uninterrupted supply of cold air to the air inlet and that the discharge of hot air is not restricted or blocked. Make sure that the condenser air cannot recirculate resulting in overheating and low ice production.
Yes. When the ice melts in the ice reservoir, it needs to be drained. Also, the ice maker drains water during the ice making process, so a bucket or tray connection is not enough. Therefore a drain is necessary.
It depends on the situation. If you have a less-than-clean water connection, then installing a water filter will help filter contaminants and impurities from the water, making the ice produced by the ice maker clearer. This is where a water filter becomes important. Some ice machines can use a bucket as a water supply, so a water filter is not as necessary.
Problems can occur with all high-performance brands of ice machines, and it is impossible for us to detail all the problems. Here are some simple common faults that can occur with ice machines and their remedies. Remember safety first when handling appliances.
Note: We recommend that you always contact the ice machine manufacturer's service professional when you need to remove the ice machine cover. Do not work on electrically powered equipment unless you are trained to do so, as this could result in injury or death.
There are many possible causes for this, including unconnected water lines, clogged filters, or ambient temperatures. Before contacting a professional for repairs, you can try to check if any of these components are faulty:
1. Is the power supply turned on or connected. Check whether the fuse on the distribution panel is blown or the circuit breaker is tripped.
If your ice maker is working at maximum capacity and still not producing enough ice to meet your requirements, try the following steps before purchasing a larger capacity ice maker:
1. Have the ice maker serviced to ensure that the unit is operating at maximum efficiency.Possibly because of:
1. Poor water flow. Place the ice maker horizontally and make sure the water filter is not clogged.It can be that the water filter is clogged or the water source is contaminated.
Possible causes are:
1. Ice cubes are stuck and in contact with outside air causing a melting leak. Crack the stuck ice cubes to make them fall off.This failure can be attributed to several factors:
1. The ice maker is not installed horizontally. Readjust the ice maker with a level to place it horizontally.Please check these common causes:
1. The water supply line is disconnected. It needs to be reconnected.There are several possible reasons why the ice bin is not draining:
1. The drain in the ice storage bin is going up. Lower the drain tube to make sure it has a downward slope that allows the water to drain because of gravity.
A common cause of ice machine failure is a lack of proper maintenance. Here's what you need to know to maintain the life of your ice machine and enjoy clean, clear, delicious ice.
Your ice maker needs to be thoroughly cleaned every six months, as does the condenser. Adjust the cleaning frequency to the cleanliness of your ice machine. Your water filter should also be changed once a year.
Yes. You can keep your ice machine running reliably by following the manufacturer's instructions, using a few simple tools and some common sense. If you don't have the confidence to perform your own maintenance, or don't have the time, don't neglect maintenance.
Cleaning instructions are included in the owner's manual of all ice machines. Always follow the manufacturer's cleaning and sanitizing instructions, as requirements may vary from model to model. A basic ice machine cleaning procedure is to:
1. Unplug the ice maker and discard any ice left inside.Please note that this procedure is only a general guide and will vary from model to model for different ice machines.
